Information for tenant

This section outlines important information for Tenants and the associated processes. Please contact our office with any questions.

Rental Process

Once you have inspected the property and are interested in renting it? You need to take the following steps to secure the property of your choice: Upload/ attach the following documents to your application for acceptance:

  • Completed Application Form (handed to you at the inspection/Online)
  • In order to complete the application, you will need details of your rental history, employment history, Income proof, rent offered, contact details, etc. Visit our privacy policy section to see how we handle your information.
  • 100 Points of ID – check the application form for a list of valid IDs.
  • 2 References (Employee and Personal)
  • Please make sure you complete the form and attach all the requested details.
  • Once the above documents are submitted, we will assess the documents to ascertain your ability to honor the rental payments based on your income, etc.
  • We will then contact your references – please ensure they are expecting a call/ email and get back to us asap as we cannot move forward prior to verifying the references.
  • Once everything is checked and satisfactory – we will contact the landlord and present your application for approval.

Preparing for your tenancy

Once everything is approved one of our team members will call you to give you the good news that your application has been approved. We will now prepare to explain and handover all the information regarding your tenancy – your rights and obligations as per Residential Tenancy Legislation.

To proceed further the tenants will be required to sign the tenancy agreement form either digitally or by visiting our office. Once done you will have to pay the bond to secure the property.

Moving into the property

As long as the following has occurred, we will hand over the keys to the property as per the tenancy agreement after you make payments.

  • Rent Payment – 2 weeks advance.
  • Bond Payment – 4/6 weeks rent as bond.

The tenancy agreement will also be accompanied by a Property Condition Report. You will need to ensure that you are happy with it prior to signing it and returning it to our office within the required time frame – as informed at handover.

Terminating your lease

Periodic Lease

21 days’ notice in writing, or one calendar month if your rent is monthly.

Fixed Term Lease

With this type of lease break – it is sooner the better when it comes to noticing to vacate.

If you are on a fixed-term lease agreement and need to vacate the property (Breaking the Lease) before the expiry of the lease, then please notify us in writing and as soon as possible and specify the date of leaving the property. Please notee that the lease-breaking fee as per the government rules will be applicable.


Copyright 2020 © Platinum Acres | All Rights Reserved